Head of SME FBL H/F

Make your mark in Underwriting

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

About The Role

The Head of Package for the FBL Cluster (France, Belgium, Luxembourg) will develop and execute the product line strategy in accordance with the Package Global product strategy, underwriting framework and pricing guardrails. This role will have accountability for talent management and overall responsibility for FBL Product P&L. The role also includes accountability for the overall SME Segment, while the product P&L will be owned by the products, mainly Financial Lines, P&L measurement with a strong focus on growing the segment will be a key part of the role’s responsibilities. This will include the SME Segment Strategic Plan for France which needs to be developed & finalised.

Head of Package FBL will be responsible for the leadership and management of all aspects of AIG’s FBL Package business with accountability for go-to-market effectiveness and efficiency, product, underwriting and risk control, and implementation of best practices. The SME segment leader will be responsible for ensuring we have a stable FLOW platform which is fit for purpose for the market in France across all lines of business and work closely with the product owners to build and grow the business as part of the SME Segment Strategic Plan for France.

The SME Segment leader is made of 2 main parts:

• Package FBL cluster is a combined product offering through the FLOW platform but still lacks scale and we are looking to accelerate profitable growth.           

• The SME Segment (ex Package) comprises mainly Financial Lines which makes up 88% of this book today. This book either has or is in the process of being transferred to the FLOW platform.

With a strong focus on profitable growth for Package and the SME segment (non-Package), he/she will drive strategies as a partner and thought leader, in collaboration with product owners, distribution, claims, pricing, portfolio management, operations and other cross-functional teams.

Delivering sustainable bottom-line results while continuing to innovate from both product and underwriting standpoint will define your success in this exciting role.

Key Accountabilities

Lead the FBL Package business & France SME Segment to deliver planned operating and financial results:

• Drive the definition and execution of growth and profitability strategy for the Package Business & SME Segment business.

• Responsible for the achievement of financial targets for revenue, profit, and growth: NPW growth, Combined Ratio, loss Ratio, Acquisition ratio, and Expenses; Underwriting Profit, New business, and Retention

• Lead channel, product, and market expansion

• Recruit and develop country resources and functional leads

• Ensure regulatory and legal compliance across the Package & SME segment operation

Move The Organization Forward Via Direct and Functional Reports

• Establish and leverage strong relationships with Regional and Country leadership including relevant product owners for the SME segment.

• Collaborate with the product owners to ensure we are able to deliver on the SME Segment Strategic Plan for France.

• Collaborate with technical and functional departments across the wider business

• Provide oversight for large projects and initiatives, mainly around the FLOW platform.

• Work with HR and function teams to develop top distribution, product, underwriting and functional talent

• Drive a culture that promotes results, collaboration, diversity and inclusion

• Coordinate with the regional/country actuaries to assure timely rate reviews, ongoing pricing, and segmentation initiatives

Execute Package Plans and Strategies Across Local Markets (France, Belgium, and Luxembourg)  and the overall SME Strategic Plan for France

• UW Excellence:

  • LR supervision

  • UW governance (Authorities, Guidelines, Appetite, and Audits) 

  • UW Process

  • UW team management and growth

• Portfolio management / Renewals:

  • develop and execute retention and pricing strategy

  • strengthen relationship with clients and distribution partners

  • ensure pipeline development for both Package and the SME Segment (non-Package)

• Sales and New Business:

  • develop and strengthen major distribution partnerships on Package and SME Segment (non-Package) Business

  • build partnerships / individual distribution framework

• Operations: foster efficiency across all distribution channels / segments (including SME, and Partnerships business)

• Product development to ensure alignment with AIG appetite and the product areas on selected segments and market / client needs

Provide Appropriate Tools and Infrastructure To Govern Business

• Library of existing coverages and products

• Tools to ensure the portfolio management and to model, execute and track renewals and new business

• Use of raters at cluster and local level

• Pipeline, activity and workflow management

• Actuarial support and analysis to support portfolio reviews

• Underwriting authorities, audit schedules

• Compliance and legal framework

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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