BALMAIN - Showroom Manager H/F

Reporting to the President Americas and Global Wholesale Director, the Showroom Manager oversees all activities related to showrooms, fittings, shootings, and events. Main PurposeThe Showroom Manager is responsible for the overall performance, organization, and operational excellence of the Maison’s showrooms. He/She defines, coordinates, and supervises all operations to ensure a flawless experience aligned with the brand’s standards of excellence and image. Key Responsibilities1. Strategic Management of Showrooms and EventsDefine and oversee the overall planning of showrooms (Women & Men), fittings, shootings (e-commerce, Business Units), events (school visits, internal workshops), and prototype salesEnsure consistency, quality, and performance across all activitiesGuarantee adherence to budgets, timelines, and excellence standardsImplement continuous improvement processes2. Operational Organization and SupervisionOversee all logistical, technical, and aesthetic aspectsApprove schedules for external vendors (security, catering, cleaning, florists, etc.)Ensure high-quality setup and impeccable maintenance of spacesManage inventory and material resourcesEnsure all installations comply with brand image guidelinesManage collaborators and visitor flows, access control and on-site operations to ensure security, comfort and efficiency during peak periods and all year long.Organization of castings and the selection of showroom models, in close collaboration with the studio.3. Team Management and CoordinationSupervise showroom teams (including temporary staff)Define staffing needs and validate workforce setup (temporary staff, freelancers, interns)Ensure team training and developmentManage schedules and optimize resource allocationFoster a culture of excellence and serviceWW coordination of Fashion Week events, such as runway shows and client activations4. Cross-functional Coordination and CommunicationAct as the main point of contact for internal departments (Studios, Merchandising, HR, Digital, VM, Sales, Communication, etc.)Ensure smooth communication and project coordinationOwn and manage the global showroom and market calendarsSet priorities and manage operational constraints5. External Relations ManagementSelect, manage, and evaluate vendors and suppliersNegotiate contractual termsEnsure service levels meet the Maison’s standards6. Performance Monitoring and ReportingDefine and track KPIs (quality, costs, timelines, internal satisfaction)Provide regular reporting to managementIdentify optimization opportunities and implement action plans